Hosted IVR
IVR (Interactive Voice Response) System is solution that perform specific tasks related to presenting, sharing gathering information of a company with its customers or any one over phone. With fast...
View ArticleIVR for Value Added Call Transfer
IVR (Interactive Voice Response) system can do many things and one of the most common task it performs is “Call Transfer”. Both inbound and outbound IVR may transfer the active call to some other...
View ArticleClik here to view.
Clickcall.in launches Click To Call Service in India
Clickcall.in has recently launched “Click To Call” service in India. It is hosted IVR solution where website owner can sign up, buy outgoing calls and then put a “Call Me Now” button on their website....
View ArticleHosted IVR Service in India
IVR (Interactive Voice Response) system itself is new in India even after decade of high telecom growth and penetration. And hosted IVR was almost unknown in India till recently. But now, few companies...
View ArticleClik here to view.
Smartphone and IVR
In mobile world, we often hear about ‘Smart Phone’ . Now what is a smart phone ? As per Wikipedia definition :- A smartphone is a mobile phone that offers more advanced computing ability and...
View ArticleClik here to view.
IVR for Web Directory Services
Internet offers many services which are useful in our day to day life. There are many web portals which providing directory services which list traders, shops, local business houses, various service...
View ArticleClik here to view.
Why Bulk Voice Calling is growing in India and will grow more
With more than 690million telephone users ( both land line and mobile), India is one of the fastest growing growing telecom market. Very quickly advertisers thought this an opportunity to market...
View ArticleClik here to view.
Will Click to Call service replace Predictive Dialer ?
What is predictive dialer and what is Click To Call ? Predictive dialer is such smart automatic telephone dialer system which dials out a telephone number from a list of telephone numbers in order to...
View ArticleClik here to view.
VoIP is likely to allowed in India: How it would impact IVR market
As per recent reports, VoIP is likely to be allowed in India by next month. “India’s Telecom Commission has approved allowing voice over Internet protocol (VoIP) services under the National Telecom...
View ArticleHow E-Commerce portals can use Click To Call
Recently, many e-commerce portal has come up in India which seems to be selling almost anything on internet. They have also gone very aggressive in promoting their websites with TVC running in almost...
View ArticleNumber Masking in India
I keep getting queries about “Number masking” while making outbound calls. I find many people have confusion/questions about definition of number masking, caller id etc. So I thought I would try to...
View Article